Contact us | Drones

General enquiries

The switchboard operates from 8:30 am to 5:00 pm, Monday to Friday (Canberra time) and is closed on public holidays in the Australian Capital Territory.

Phone: 1800 075 001(within Australia) or +61 2 6274 7111 (from outside Australia)
Email: clientservice@infrastructure.gov.au
Mail: GPO Box 594, CANBERRA ACT 2601

Feedback and complaints

We welcome your feedback about the policy, programs or service provided by the department which can be submitted by writing to us via:

Email: clientservice@infrastructure.gov.au or

Mail:

Director, Governance Section

Department of Infrastructure, Transport, regional Development, Communications and the Arts

GPO Box 594

Canberra ACT 2601

Media enquiries

Journalists can contact our media team:

Phone: 1300 732 749 (within Australia) or +61 2 6274 8092 (from outside Australia)
Email:
- For media enquiries on infrastructure, transport and regional development: media@infrastructure.gov.au
- For media enquiries on communications and the arts: media@communications.gov.au

The media team are available from 8:30 am to 5:30 pm, Monday to Friday (Canberra time), except on public holidays in the Australian Capital Territory.

Freedom of Information requests

Visit the Freedom of Information page for information on how to make a Freedom of Information request.

Public interest disclosures

If you wish to make a public interest disclosure (PID) report to the department you can do so by:

Email: PID@infrastructure.gov.au

Mail:

The Chief Operating Officer

Department of Infrastructure, Transport, regional Development, Communications and the Arts

GPO Box 594

Canberra ACT 2601